Family-owned since 19944.9 from 500 Google reviews Mon to Fri, 8 AM to 4:30 PM4573 Cleman Rd, Ellensburg
509-968-4529 Book online

Home Services Frozen Pipes

Frozen Pipe Repair & Winter Protection in Ellensburg

Before the first hard freeze.

Late fall is the time to insulate pipes and check exposed plumbing. If a pipe does freeze, we thaw it and repair it.

First Street in Cle Elum after a snowfall, snow piled along the curb
From the bid to the service repair, everyone I spoke to at Excel Plumbing were extremely professional and helpful. …KG VVillette, Google review

Frozen pipe repair.

When water freezes inside a pipe, it stops the flow and puts pressure on the pipe. That is how pipes split and burst, and a burst pipe can do serious water damage before anyone notices. We thaw frozen pipes safely and repair any damage, to stop leaks and flooding before they get worse.

Pipe already burst? Shut off the main water valve to the house first, then call 509-968-4529. Office hours are Monday to Friday, 8 AM to 4:30 PM.

Winter protection for your plumbing.

Getting your plumbing ready for winter is the simplest way to avoid frozen pipes. Our winter protection includes insulating pipes, checking exposed plumbing, and making sure the system is ready for cold weather.

  • Insulating pipes
  • Checking exposed plumbing
  • Pipes in attics, garages and crawl spaces
  • Thawing frozen pipes
  • Repairing frozen and burst lines

Where pipes freeze.

The pipes that freeze are almost always the ones near the cold: lines in crawl spaces, unheated garages, attics and outside walls, and hose bibs left connected. Kittitas County winters get cold enough that these spots are worth checking every fall. We know where to look.

A copper water line with a new brass fitting, clamped to a white wall

Priced upfront.

Our minimum service charge is $175 per hour plus materials, explained before any work starts. Materials we supply and all of our workmanship carry a 1-year warranty.

A winter checklist.

  • Disconnect garden hoses from outside spigots
  • Know where your main water shut-off is
  • Close crawl space vents and garage doors in a hard freeze
  • Keep the heat on in a house you leave empty
  • Have exposed lines in crawl spaces and garages insulated
I had a very positive experience. Tyler was very professional and personable and inquired if I was satisfied and was there anything else I needed, and to call him if I needed anything further.
Vikki MandersonGoogle review

Before you call.

Tell the office which fixtures have no water, where the pipes run (crawl space, exterior wall, garage), and whether you see any water or damage. If a pipe has burst, shut off the main first.

Call 509-968-4529

Monday to Friday, 8 AM to 4:30 PM

Where we do this work.

We do frozen pipe repair and winter plumbing protection work from our shop in Ellensburg out to the whole service area: Ellensburg, Cle Elum, Selah, Roslyn, and Easton, Vantage and Mattawa. See the full service area.

Map of the Excel Plumbing service area in Kittitas County, Washington

Questions

Frozen pipe questions.

Something else? Call 509-968-4529.

What should I do if a pipe bursts?

Shut off the main water valve to the house to stop the water, then call us at 509-968-4529.

Can you thaw a frozen pipe?

Yes. We thaw frozen pipes safely and repair any damage.

When should I winterize my plumbing?

Late fall, before the first hard freeze. That is when insulating pipes and checking exposed plumbing does the most good.

Where do pipes usually freeze?

Crawl spaces, unheated garages, attics, outside walls and hose bibs. Those are the spots we check.

How do I know a pipe is frozen?

A fixture that gives little or no water in cold weather, especially on an outside wall or above a crawl space, often means a frozen line. Call before it splits.

Should I leave faucets dripping?

In a hard freeze, a slow drip on a faucet fed by an at-risk line can help. Insulating the line is the lasting fix.

Which towns do you serve?

Ellensburg, Cle Elum, Selah, Roslyn, Easton, Vantage and Mattawa, plus the rest of Kittitas County. Call and ask if you are not sure.

Do you do commercial plumbing?

No. Excel Plumbing is a residential plumber: homes, rentals and second homes.

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Office hours: Monday to Friday, 8 AM to 4:30 PM.

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Bruce Herman

Licensed, bonded and insured in Washington.

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